A complete review of Spectrum

If you are a nomad, you will enjoy Spectrum’s service. Even though Spectrum charges a lot for its TV packages, some benefits to bundling services make it worthwhile. As a bonus, Spectrum will assist you in getting out of your current service provider’s contract. And if you’re not happy with the service, you can get a refund if you cancel within 30 days. However, customers in the West have expressed greater satisfaction with Spectrum’s customer service, so proceed with caution. Experts advise you to check out all other cable and satellite TV providers in your area and weigh your options regarding what’s most important to you.

Spectrum Select TV

  • The rate of this package is $45/mo for the period of the first 12 months.
  • You will avail 125+ channels
  • ABC, Fox, ESPN, Cartoon Network, Nickelodeon, HGTV are common channels in this package.

Spectrum TV Silver

  • The rate of this package is  $65/mo for the period of the first 12 months.
  • You will avail 175+ channels
  • NBA TV, NFL Network, MLB, Disney XD, Nick Jr. are common channels in this package.

Spectrum TV Gold

  • The rate of this package is  $85/mo for the period of the first 12 months.
  • You will avail 200+ channels
  • HBO, Starz, EPIX BBC World News, Boomerang are common channels in this package.

Claims made by Spectrum

This bold but vague promise can be found on Charter Spectrum’s website (where the company is simply known as “Spectrum”): “Sign up today to enjoy the best in-home entertainment.” That would mean a wide variety of channels and cutting-edge entertainment technology for the end-user.

Is this the case?

The Spectrum TV service doesn’t provide the “best in-home entertainment” compared to its competitors. The channel packages it offers include everything, so you can watch your favorite networks and all of the premium channels. Spectrum, however, does not have any compelling exclusives. Directv has an exclusive NFL Sunday Ticket package, including a fantasy football channel, commercial-free game recaps, and even out-of-market games, exclusive to DIRECTV subscribers. Spectrum didn’t have anything close to the same level of exclusivity in terms of entertainment options.

For the best, entertainment technology is a factor. Competitors have DVR systems that can record up to 16 shows and store 300 hours of content while integrating apps like Netflix. Unfortunately, Spectrum’s DVR system is kept under wraps. If you choose, don’t expect to be wowed by Spectrum’s DVR.

There are several advantages to using Spectrum TV

Highlights of Spectrum

A 30-day money-back guarantee and no contracts

Their money-back guarantee and lack of contracts are Spectrum’s best features. If you aren’t happy, there are no fees or penalties for canceling your Spectrum service. You’ll get your money if you cancel within 30 days of signing up for the service.

There are no contracts associated with Spectrum’s plans, making them perfect for anyone in a transitional living situation. 

In addition, if you’re locked into a contract with another provider, Spectrum will pay up to $500 to help cover the termination fees. To get the contract buyout, you’ll need to install a qualifying Triple or Double Play package.

Combining benefits

A spectrum is an excellent option for you if you need internet, TV, and phone service. The internet service has no data caps. A free modem is included to stream, browse, and download without restriction.

Those internet speeds begin at 30 Mbps and can be upgraded to 300 Mbps, which is a significant increase. As a comparison, Cox Communications offers internet plans starting at 10 Mbps.

Most service providers only have premium channels as part of their most expensive plans. The channel bundles provided by Spectrum start at a 125 channel range and go up from there. Middle-tier channel packages include popular premium channels such as HBO and CINEMAX.

Spectrum’s products and pricing may differ depending on where you live. When putting together a bundle, you typically have a choice of internet speed and channel package number. Depending on your location, you may only choose between a single internet speed and a limited number of TV channel packages.

Availability to a broad audience

You may be able to get Spectrum’s service no matter where you live because the company is available in 46 states. Cable TV of Spectrum has achieved a remarkable feat here, nearly matching satellite TV’s nationwide reach. Charter and Time Warner’s 2016 merger resulted in a broader Spectrum service area.

Assistance with technical issues

Spectrum has done an amazing job of providing technical support and installation assistance to its customers. On the company’s support page, you’ll find a wealth of information on setting up and troubleshooting your receiver. We were also impressed by Spectrum’s attention to detail and technical prowess. If you’re going to be doing any equipment setup yourself, this will come in handy.