TechTreak

RingCentral has accomplished a lot in the eleven years of its existence. Not only has it managed to carve itself a niche in the “voice communications” field with small businesses but it’s also reaching out to large sized corporates as well as home users.

RingCentral offers an all-in-one solution for users to make use of a single virtual number to deal with all their fixed and mobile phone calls, as well as email and fax requirements. This allows users to have their calls screened, receive, make and forward calls, set up several extensions for voicemail facilities, receive and send faxes via the internet, and receive messages alerting the user about new faxes, voicemails, etc.

As known already, these facilities were exclusive to large corporate offices but with RingCentral making it possible for small businesses to make use of these facilities, it has taken off with a bang in the small business sector with over 40,000 of them already signing up.

All packages available are detailed on the website. When you choose and sign up for a particular package you have an online account created where all your data related to the calls (made or received) and voicemail alerts (received) are stored. This information is password protected. RingCentral assures users of its security, making sure that all personal information is password protected and also ensuring that all information sent out is encrypted.

Every time you receive a fax message, RingCentral alerts you either via an email message or a text message sent to your pager or mobile phone. The internet fax feature also comes with free software that allows you to design, preview and print your coversheets.

There are four different plans on offer – Professional, Business Plus, RingCentral Office 1-Line phone system and RingCentral Office 4-Line phone system. The prices for each are $9.99, $24.99, $49.99 and $99.99 per month. For those prices, the Professional plan comes with 100 minutes, the Business Plus Plan with 500 minutes. The remaining two plans have unlimited minutes. In addition to this the Business Plus, RingCentral Office 1-Line phone system and RingCentral Office 4-line phone system come with free features as well as several options for necessary or required add-ons.

The features that you buy are explained in detail by RingCentral on their website making it possible for users to navigate without any difficulty. Customers that are stuck can either email in their query or call customer care. A live chat option also exists for getting technical support.