TechTreak

Carrotink was first established by Amy and John Howard who couldn’t find cartridges that weren’t more expensive than the printers themselves. They decided to venture into this business and see if they could offer customers the kind of prices that weren’t available to them at that point for the same quality that they were used to.

Amy and John Howard eventually sold out to an employee Wendy Pahler who took over ownership along with her father Ray Pahler in May 2007. Building on the start they got, the Pahlers began to work on providing better service to customers and making their online store far more user friendly and easy to navigate.

A quick comparison between Carrotink and its competitors will show you that Carrotink definitely doesn’t offer the lowest prices available. However, they’re not the priciest either. What incentives do customers have for making use of their store, as opposed to cheaper selling competition?

Well, Carrotink distinguishes itself in a few important ways from competitors. Let’s start with a look at their products. Carrotink backs their products completely offering to refund customers without any questions regardless of whether or not the product has been used.

The quality of their products was also found to be on par with that of the branded ink cartridges especially for HP and Epson printers. While the quality of the photos printed with their ink wasn’t better than the branded products, we can say they were equally good.

Carrotink is very eco-friendly incorporating as many environmentally friendly practices as possible in the daily workings of their business. They make a dedicated attempt at recycling and also use pellets made of corn starch to pack products that are shipped.

Shipping costs $4.95 for customers who choose to have their products sent by USPS. FedEx costs are $8.95 for the next day service. Products shipped by USPS can be expected in 5 business days as the most. Customers who purchase products worth $45 and more get free shipping.

Customers who have problems with the products they’ve received can get in touch with Carrotink customer service through their toll-free number, an email and even the live chat option. Representatives are always courteous and helpful making the entire process smooth and pleasant.

When customers need to return the products back, they are sent out RMAs without any hassle or questions asked, a rare feature going by any standards.

So, the reasons to stick with Carrotink include their excellent customer service, their quality products and their environmentally conscious practices.