TechTreak

123inkjets not only caters to customers with inkjet printers but those who own laser printers as well. Their list of products doesn’t stop here either. 123inkjets stocks a variety of products associated with printing including ribbons, photo paper, CDs and DVDs, solid ink, etc.

Get onto their website and you’ll find it easy to navigate even if it’s your first time shopping on their website. Those who’ve done it before and know what they want find they can easily order in a matter of minutes. All purchases made for amounts worth $55 and above receive free shipping in exchange. Those that don’t spend as much only have to pay $3.95 for shipping which still gives them a considerable incentive to opt for this online ink store. Take into consideration the prices they offer as compared to other brands or local stores and you’ll see why they’re so popular.

Customers who spend over $55 also have a chance to win free gifts from 123inkjets, as do customers who recycle their ink. 123inkjets provides customers with enough options to make it possible for them to meet their printing needs at the lowest cost possible. They claim to back their products 100% offering to replace them if the customer isn’t happy. Specials are often run their website providing customers with even more value.

Most customers claim that replacement does indeed take place pretty quickly. Shipping too comes in on time most of the time. However, the biggest problem most customers face is the quality of the ink cartridges they receive.

A considerable number of customers say that the products they receive from 123inkjets aren’t of the best quality and don’t really work the same way as the branded cartridges. This is especially true for those who use their ink cartridges to print photographs on a regular basis.

Credit however, needs to be given to 123inkjets as well, for always backing their product. When customers have a problem and require to send the product back, 123inkjets ensures they get a prepaid return label in record time.

Customer service in general does seem to be friendly and helpful though there are customers that have bad experiences as well as those that haven’t received a response to their emails in spite of trying repeatedly to get in touch with customer care.

All in all most customer love the prices and the convenience of shopping at 123inkjets though they believe that the Carts are of a slightly lower quality than they should be.